About the hotel

Terms of stay
Dear guests,
Please read the information below.
Check-in | 14:00 |
Check-out | 12:00 |
Booking cancellation |
When booking at non-refundable rates: we draw your attention to the fact that the tariff is non-refundable and prepaid, the cost will not be refunded if the reservation is canceled. The hotel reserves the right to charge your bank card the full cost of your stay at any time after booking. When booking at optimal rates: we draw your attention to the fact that in order to make and guarantee the booking, you will need to enter bank card data (payment is not debited. You pay on arrival). |
Children and Extra beds |
Children of any age are allowed to stay. When placing a child (age from 0 to 3 years) in a cot, accommodation is provided free of charge. |
Pets |
Accommodation with pets (cat/dog) is allowed. We recommend booking at a special rate PET Friendly (accommodation with a pet) or by phone/email. |
Early check-in and late check-out |
Early check-in: Check-in time is at 14:00. In case of need for early arrival of the guest before 14:00, upon arrival from 8:00 to 14:00, the amount of the surcharge is 50% of the cost of accommodation per night in the booked room. If you arrive before 8:00 am, payment is charged for the full night, and the reservation is made from the previous day. Early check-in is paid in advance to guarantee. Late check-out: Check-out time is at 12:00. In case of late check-out before 18:00, an additional 50% of the cost of accommodation per night in the booked room is paid. If you check out after 18:00 hours, the amount of the surcharge is 100% of the cost of staying in the booked room for one night. The possibility of early check-in/late check-out is not guaranteed and must be confirmed in advance. |
Парковка |
Гости могут воспользоваться как бесплатным подземным паркингом, так и платной парковкой перед отелем, с фиксированными тарифами на услуги. Стоимость платной парковки перед отелем: 1000 рублей/сутки. Для того, чтобы воспользоваться бесплатным подземным паркингом, для Вашего удобства, Вы можете подъехать к главному входу в отель и обратиться к сотрудникам службы приема и размещения. Вам будет предложено внести возвратный депозит за карту в размере 1000 рублей, после чего Вам выдадут парковочную карту. Далее, коллеги Вас сориентируют как проехать. Обращаем внимание, что парковка не оборудована зарядными станциями для электромобилей и электронных устройств. По вопросам размещения автотранспорта и оплаты услуг гостевой парковки можно обращаться по телефону службы приема и размещения ежедневно и круглосуточно: +7 495 600 36 06 или на электронную почту info@raikinplazahotel.ru |
Сancellation policy
Smoking is prohibited on the territory of our hotel. In case of smoking in the room, a service fee is charged in the amount of 3000 rubles for additional room cleaning.
The booking procedure is absolutely safe. All personal information is encrypted, and its processing takes place in a secure mode. Personal information will be used only for booking purposes.